At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window) and select Troubleshooting Information.
Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
To continue, click Reset Firefox in the confirmation window that opens.
Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
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