Reset Firefox to its default state

  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
    (on Windows XP, click the Help menu at the top of the Firefox window) and select Troubleshooting Information.
    Troubleshooting info - win
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox - Win - 1
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open. 

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